Computer virus at the Trust Tuesday 1500hrs

18 November 2008

A computer virus has infected the Barts and The London computer system. The Trust’s well rehearsed emergency procedures have been activated to ensure that key clinical systems continue while network access is being established.

We have maintained a safe environment for our patients throughout the incident.

Manual backup systems are in use and we are in the process of restoring the computer systems with priority being given to the most important areas for maintaining patients services

Operating theatres and outpatients departments have remained operational throughout the incident, though some non essential activities have been scaled back. A&E remains open to walk in patients and ambulances are being diverted to neighbouring hospitals in the short term.

We thank our NHS colleagues for their help and support.

Patients with appointments should turn up as planned.

The Trust is making every effort to provide transport for those patients that need it, but these services are likely to be disrupted by difficulties with computer systems.

Any patients with urgent concerns about their appointment should contact the Trust on 0207 943 1335. This line will be available between 9am and 8pm today and tomorrow.

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