In an emergency
The links below give you information about our emergency services and NHS emergency services.
Accident and Emergency (A&E) including Children's A&E
A&E has moved into the new Royal London Hospital
A&E Emergency Department and Urgent Care Centre – ground floor, North Tower, The Royal London Hospital, London E1 1BB
Located on the ground floor, the Emergency Department for children and adults, is accessed from Whitechapel Road along East Mount Street. Ambulance access is on Milward Street.
The department is three times bigger than the Accident and Emergency Department in the old hospital, with a full range of services dedicated to the care of emergency and trauma patients. This includes lifts linking it directly to the helipad for London’s Air Ambulance.
The department is equipped with a dedicated imaging facility which includes three x-ray rooms, an ultrasound suite and two state-of-the-art CT scanners. This is in addition to the main diagnostic imaging departments on the first and second floor.
Opening hours:
- 24-hours
- 7 days a week
- walk-in service, this means you do not need to book an appointment.
Telephone
A&E reception 020 359 40004
Children’s A&E reception 020 359 40005
Map showing the location of the Accident and Emergency Department at the new Royal London Hospital
Directions to The Royal London Hospital
The Urgent Care Centre is integrated with the Emergency Department and sees patients with illnesses or injuries too severe to be seen in a Walk-in-Centre or GP surgery. The Urgent Care Centre is by appointment only and will not accept primary care or routine dressing changes.
Opening hours:
- Monday to Friday: 7am-10pm
- Weekends and bank holidays: 9am-10pm
Walk-in-centre
There is longer a walk-in centre at Whitechapel. For all accidents and emergencies requiring urgent care, please go to A&E in the new hospital.
Alternatively, other community walk-in clinics are available at:
- St Andrews Health Centre
Birchdown House, Devons Road, London E3 3NS
telephone 020 8980 1888
open 8am to 8pm, seven days per week, 365 days a year
website www.standrewswalkincentre.nhs.uk - Barkantine Practice
121 Westferry Road, Isle of Dogs, London E14 8JH
telephone 020 7791 8080
open 8am to 8pm (last appointment 7.30pm), 365 days a year
website www.barkantine.nhs.uk
Minor Injuries Unit (MIU)
Located at St Bartholomew’s Hospital, West Smithfield, London EC1A 7BE
The Minor Injuries Unit is staffed by nurse practitioners. They can treat injuries such as cuts and grazes, broken bones, minor burns and scalds, bites and stings, strains and sprains, minor head injuries, and minor eye or ear problems. If an injury requires a specialist opinion patients can be transferred to the A&E Department at The Royal London Hospital.
It is a walk-in service, so no appointment is needed. Patients are seen in order of urgency. The Minor Injuries Unit is open Monday to Friday, 8am-8pm. It is closed at weekends and on bank holidays.
Telephone
Reception 020 3465 6843 or 020 3465 5869
Map showing location of Minor Injuries Unit at Barts
Directions to St Bartholomew's Hospital
Emergency dental facilities
Please go to the dental hospital website for more information about emergency dental services at The Royal London Hospital www.bartsandthelondon.nhs.uk/dentalhospital/emergency.asp
Sexual health clinics
Please go to the sexual health website for details of our sexual health clinics www.bartsandthelondon.nhs.uk/our-services/sexual-health-centre/opening-times
NHS Direct
tel 0845 4647 or visit www.nhsdirect.nhs.uk
Another option for advice is calling NHS Direct. NHS Direct operates a 24-hour nurse advice and health information service, providing confidential information on:
You can find advice and information from NHS Direct in the following ways:
NHS Direct Online – www.nhsdirect.nhs.uk
NHS Direct Online is a website providing high quality health information and advice. It provides an interactive self-help guide to treating common health problems at home, an A-Z of illnesses and conditions with links to other websites, interactive health quizzes and an online enquiry service, staffed by health information professionals.
NHS Direct telephone service – 0845 46 47
If you need health information or advice at any time of the day or night, on any day of the year, call NHS Direct on 0845 4647. You can ring for nurse advice if you are feeling ill and are unsure what to do, or for health information on a particular condition.
Calls to NHS Direct are charged at BT local rates. Other telephone service providers, including mobile operators, may charge different call rates. All calls are completely confidential. For patient safety, all calls are recorded.