How to contact us

Switchboard

The main switchboard number for all hospitals in Barts and The London is tel 020 7377 7000. When you telephone this number a recorded message will ask you which hospital you wish to contact.

Patient Advice and Liaison Service (PALS)

For support and advice about our services, contact the Patient Advice and Liaison Service (PALS). Drop into the PALS office on the Second floor, Central Tower
The Royal London Hospital, Whitechapel Road, London E1 1BB, Monday to Friday, 9.30am–5.30pm. Alternatively, telephone PALS on tel 020 359 42040 / 42050 or e-mail pals@bartsandthelondon.nhs.uk

More information about PALS >>

Outpatients appointments

If you are not able to keep your appointment or wish to change it to a more convenient time, it is vital to tell us as soon as possible so that your appointment can be given to another patient.

Call the Appointments Centre on tel 020 7767 3200 (8.30am-5pm, Monday to Friday), email appointments@bartsandthelondon.nhs.uk or write to the Central Appointments Centre, Barts and The London NHS Trust, 1st Floor, 9 Prescot Street, London E1 9PR.
To cancel a Dental appoitment please call tel: 020 7767 3203.

Inpatient stay

For enquiries about your inpatient stay, please call the appropriate number below:

The Royal London Admissions Office 020 7377 7136 or 7137.
Barts Admissions Office 020 346 56892 or 57119 or 55292 or 55291 or 55889.
The London Chest Admissions Office 020 8983 2415 or 2416.

Minicom

For those who are unable to communicate by standard telephone, because of hearing or speech difficulties, please call our minicom on tel 020 7943 1350.

Interpreters

The bi-lingual Health Advocacy Service provides information, support and interpretation advice for patients whose first language is not English. Contact the Health Advocacy Co-ordinator on tel 020 7377 7280 or call the appropriate health advocate on the number below:

Bengali (Sylheti), Hindi and Urdu	020 7377 7326
Cantonese and Vietnamese	020 7377 7319
Somali	020 7377 7328
Turkish	020 7377 7355
For other languages contact	020 7377 7280

For more information on this service visit the Advice and support section.

Wards at Barts and The London - contact numbers more information >>

NHS Direct tel 0845 4647

NHS Direct offers health information and advice from a specially trained nurse over the phone 24 hours a day. Phone 0845 4647 or visit the website at www.nhsdirect.nhs.uk.