How to contact us

Switchboard

The main switchboard number for all hospitals in Barts and The London is tel 020 7377 7000. When you telephone this number a recorded message will ask you which hospital you wish to contact.

Patient Advice and Liaison Service (PALS)

For support and advice about our services, contact the Patient Advice and Liaison Service (PALS). Drop into the PALS office on the Second floor, Central Tower
The Royal London Hospital, Whitechapel Road, London E1 1BB, Monday to Friday, 9.30am–5.30pm. Alternatively, telephone PALS on tel 020 3594 2040 / 2050 or e-mail pals@bartsandthelondon.nhs.uk

More information about PALS >>

Outpatients appointments

If you are not able to keep your appointment or wish to change it to a more convenient time, it is vital to tell us as soon as possible so that your appointment can be given to another patient.

Call the Appointments Centre on tel 020 7767 3200 (8.30am-5pm, Monday to Friday), email appointments@bartsandthelondon.nhs.uk or write to the Central Appointments Centre, Barts and The London NHS Trust, 1st Floor, 9 Prescot Street, London E1 9PR.
To cancel a Dental appoitment please call tel: 020 7767 3203.

Inpatient stay

For enquiries about your inpatient stay, please call the appropriate number below:

The Royal London Hospital - please refer to your admissions letter where you will find contact details for your ward.
Barts Admissions Office 020 3465 6892 or 7119 or 5292 or 5291 or 5889.
The London Chest Admissions Office 020 8983 2415 or 2416.

Interpreters

The bi-lingual Health Advocacy Service provides information, support and interpretation advice for patients whose first language is not English. Contact the Health Advocacy Co-ordinator on tel 020 7377 7280 or call the appropriate health advocate on the number below:

Bengali (Sylheti), Hindi and Urdu	020 7377 7326
Cantonese and Vietnamese	020 7377 7319
Somali	020 7377 7328
Turkish	020 7377 7355
For other languages contact	020 7377 7280

For more information on this service visit the Advice and support section.

Wards at Barts and The London - contact numbers more information >>

NHS Direct tel 0845 4647

NHS Direct offers health information and advice from a specially trained nurse over the phone 24 hours a day. Phone 0845 4647 or visit the website at www.nhsdirect.nhs.uk.