The Press Office is responsible for media relations on behalf of Barts Health NHS Trust and London's Air Ambulance also known as Helicopter Emergency Medical Service (HEMS).

Office hours

During office hours, all media enquiries should be directed to the relevant hospital’s Press Office where they will be evaluated and dealt with appropriately. This is particularly important in ensuring that information given about Barts Health is accurate, consistent and up to date.

• For The Royal London Hospital, St Bartholomew’s Hospital and The London Chest Hospital tel: 020 7480 4843 / 4878 / 4837

• For Whipps Cross Hospital tel: 020 8535 6816

• For Newham General Hospital tel: 020 7363 9319 / 8283 

Out-of-hours and weekends

Outside office hours, at weekends and bank holidays the on-call Press Officer will deal with enquiries from journalists. The duty Press Officer can be contacted on the following numbers

• For The Royal London Hospital, St Bartholomew’s Hospital and The London Chest Hospital pager 07659 139655 or via the hospital switchboard 020 7377 7000.
• For Whipps Cross Hospital, please contact Jonathan Street PR by pager: 07659 125409
• For Newham General Hospital, the On-Call Manager via the Switchboard: 020 7476 4000.

Condition checks

Patient condition checks should be referred to the Press Office during office hours on the numbers above.  Please note that with requests for patient information the Press Office first needs to seek consent from the patient/relatives.  Without consent, no patient information can be disclosed.  

Filming requests

Barts Health and London's Air Ambulance (also known as the Helicopter Emergency Medical Service HEMS) receive many requests for documentary and location filming.  All proposals will be considered and accommodated where possible or appropriate. Proposals for filming can be e-mailed to angela.boon@bartshealth.nhs.uk and should include the following information:

• Name and organisation
• Production working title
• Delivery format
• Target audience
• Duration
• When it will be shown/whether it has been commissioned
• Purpose of production
• Proposed subject/s covered by filming (including staff and patients)

Contact details for the Press Office

The Press Offices are part of the Communications Department and can be contacted on the following numbers:

• For The Royal London Hospital, St Bartholomew’s Hospital and The London Chest Hospital 
  during office hours: 020 7480 4843 / 4878 / 4837
  Out of hours pager: 07659 139655 or via the hospital switchboard: 020 7377 7000.

• For Whipps Cross Hospital 
  during office hours: 020 8535 6816
  Out of hours Jonathan Street PR by pager: 07659 125409

• For Newham General Hospital 
  during office hours:  020 7363 9319 / 8283 
  Out of hours: On-Call Manager via the Switchboard call 020 7476 4000.

• Communications Department, general enquiries 
  Tel 020 7480 4876
  Fax 020 7480 4800

London's Air Ambulance Charity

www.londonsairambulance.com
For any media or filming enquiries for London's Air Ambulance Charity please contact Siobhra Murphy: 020 7377 7256 or email siobhra.murphy@bartshealth.nhs.uk 

For any enquiries about patient's or in connection with the Trust please call the Trust Press Office: 020 7480 4843.