Can the hospital provide transport?

Transport can be provided only if you are assessed by our transport assessment officers as being medically unable to make your own way to and from hospital and have no other means of travel. This will be reviewed each time you come to hospital.

For more information, please call our Travel Shop on tel 020 346 55121.

Can I get help with travel costs?

Possibly. If you are on a low income, you may be entitled to reclaim travel expenses for journeys by public transport (minimum price fares only and not taxis). We will need to see:

• Proof that you are getting one or more of the following benefits: Income Support, Employment Support Allowance (ESA) - Income Related only, Income Based Job Seekers Allowance, Pension Credit (Guaranteed), NHS Tax Exemption Certificate, HC2 (AG2), HC3 (AG3), War Pension, providing your treatment is for your accepted disablement.
• Proof that you attended your appointment. You’ll need to ask the clinic or ward staff to give you a signed travel claim form.
• Proof of your travel costs (for example: bus, tube or train tickets, or petrol receipts). You will get your receipts back before you leave hospital.
• Please take your documents to the relevant office:

The Royal London Hospital
Cashiers and Fares, second floor, main building. Open Monday to Friday, 10.00am-12pm and 2pm-4pm. 
tel 020 359 42010.

Barts Hospital
The Fares Office on the ground floor of Outpatient Wing.  Open Monday to Friday, 10am-4pm
tel 020 346 56891.

The London Chest Hospital
Admissions Office, on the ground floor of the main building.  Open Monday to Friday, 9am-4pm
tel 020 8983 2415.

• Download Travelling to and from The Royal London Hospital - information from Transport for London
• Download Travelling to and from St Bartholomew's Hospital - information from Transport for London.
• Download Congestion Charge reimbursement scheme for NHS patients - information from Transport for London.

Useful transport websites

• Transport for London offers an on-line Journey Planner: this allows you to plan your journey to and from The Royal London Hospital - www.tfl.gov.uk/journeyplanner 
• Transport Direct - offers information for door-to-door travel for both public transport and car journeys around Britain - www.transportdirect.info
• National Rail Enquiries - for train times, links to operators' sites, ticket types and promotions call 08457 484950 or visit www.nationalrail.co.uk
• Train Taxi - a guide to taxis serving all train, tram, metro and underground stations in Great Britain - www.traintaxi.co.uk