About us | Freedom of Information | Freedom of Information - Publication scheme | The services we offer

The services we offer

Please use the links below to locate the information you need.

45. Clinical services provided and/or commissioned
46. Non-clinical services
47. Services for which the authority is entitled to recover a fee together with those fees
48. Patient information leaflets and other booklets and newsletters
49. Patient Advice and Liaison Service (PALS)
50. Advice and guidance
51. Corporate communications and media releases

45) Clinical services provided and/or commissioned

Information

Format

Charge

A-Z of clinical services, each with own web pages containing detailed information about services and treatment

Online

/ourservices/

Free (online)

Patient information leaflets

Hard copies available on request from PALS@bartsandthelondon.nhs.uk

Please note that we cannot provide all patient information leaflets upon request, because some are for specific conditions and would only be given to individual patients after discussion with a healthcare professional.

All Trust patient information leaflets are been approved by the Trust’s Patient Information Validation Group

Free (hard copy)

May be a charge for multiple copies / leaflets

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46) Non-clinical services

Information

Format

Charge

Corporate services organisational chart (overview of non-clinical services)

Online

/aboutus/structurehome.asp

Free (online)

Further details about their activities are provided in Trust annual reports

Online

/aboutus/annualreport.asp

Free (online)

Patient Advice and Liaison Service (PALS)

Online

/forpatients/pals.asp

Free (online)

Interpreters

Online

/forpatients/interpreters.asp

Free (online)

Chaplaincy

Online

/forpatients/chaplaincy.asp

Free (online)

Social work

Online

/SocialWork/

Free (online)

Press Office

Online

/formedia/

Free (online)

Freedom of Information

Online

/aboutus/foi.asp

Free (online)

New Hospitals Programme

Online

/newhospitals/

Free (online)

Facilities services such as cleaning, catering, laundry and sterile services

Archives and Museums

Online

http://www.bartsandthelondon.nhs.uk
/newhospitals/partnership_with_capital_hospitals.asp

  

Online


/aboutus/museums_and_archives.asp

Free (online)

Free (online)

Human Resources

Online

/workforus/

Free (online)

Learning and Development

Online

/workforus/learning_and_development.asp

Free (online)

Corporate Events

Online

/events/

Free (online)

Procurement and Supplies

Online

/aboutus/procurement_and_supplies.asp

Free (online)

Vital Arts

Online

http://www.vitalarts.org.uk/

Free (online)

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47) Services for which the authority is entitled to recover a fee together with those fees

Please note that this Publication Scheme only includes readily available information and does not include any information that may be commercially sensitive and therefore exempt from disclosure under the Freedom of Information Act 2000.

Information

Format

Charge

Paying patient charges

Previous financial year paying patient charges available on request via FOI@bartsandthelondon.nhs.uk

Free (electronically)

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48) Patient information leaflets and other booklets and newsletters

Information

Format

Charge

Our pledge to patients, visitors and colleagues

Online

/forpatients/our_pledge.asp

Free (online)

Patient information leaflets

Hard copies available on request from PALS@bartsandthelondon.nhs.uk

Please note that we cannot provide all patient information leaflets upon request, because some are for specific conditions and would only be given to individual patients after discussion with a healthcare professional.

All Trust patient information leaflets are been approved by the Trust’s Patient Information Validation Group

Free (hard copy)

May be a charge for multiple copies / leaflets

Press releases

Online

/formedia/press/

Hard copy available from Communications department on request (communications.dept@bartsandthelondon.nhs.uk or call 020 7480 4876)

Free (online)

Free (hard copy)

May be a charge for multiple copies

The Link: bi-monthly newsletter for Trust staff

Hard copy available from Communications department on request (communications.dept@bartsandthelondon.nhs.uk or call 020 7480 4876). Hard copies are distributed to public areas in each of the Trust’s hospitals

Free (hard copy)

May be a charge for multiple copies

Barts and The London Link: monthly newsletter for local GPs and other primary care colleagues

Online

/forgps/bartsandthelondonlink.asp

Please note that hard copies are no longer available. They are sent elecrtronically since it is interactive with the Trust website.

Free (online or by email)

May be a charge for multiple copies

Members Link: quarterly newsletter about the Foundation Trust. Aimed at all members of the Foundation Trust

Online

/ft/members_link_newsletter.asp

Hard copy available from Communications department on request (communications.dept@bartsandthelondon.nhs.uk or call 020 7480 4876)

Free (online)

Free (hard copy)

May be a charge for multiple copies

Re-Development Link: newsletter about the development of the Trust’s New Hospitals. Published on an ad hoc basis

Hard copy available from Communications department on request (communications.dept@bartsandthelondon.nhs.uk or call 020 7480 4876)

Free (hard copy)

May be a charge for multiple copies

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49) Patient Advice and Liaison Service (PALS)

Information

Format

Charge

Patient Advice and Liaison Service (PALS) Annual Reports, including objectives and activities

Online

/forpatients/pals.asp

Free (online)

Patient Advice and Liaison Service (PALS) and complaints annual report

Currently being compiled. We will update this section when this document becomes available. If you have any queries please contact FOI@bartsandthelondon.nhs.uk

Not yet available

Patient Advice and Liaison Service (PALS) information

Online

/forpatients/pals.asp

Free (online)

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50) Advice and guidance

Information

Format

Charge

Advice and support for patients and visitors

Online

/forpatients/advice_and_support.asp

Free (online)

Contact us    

Online

/contact.asp

Free (online)

Tower Hamlets LINK for enquiries about The  Royal London Hospital and/or The London Chest Hospital

LINKs (local involvement networks) provide independent bodies for any concerns and help about hospitals in their area.

Information available on Tower Hamlets PCT website:

http://www.thpct.nhs.uk/welcome/ 

Free (online)

City and Hackney Teaching PCT for enquiries about St Bartholomew’s Hospital

LINKs (local involvement networks) provide independent bodies for any concerns and help about hospitals in their area.

Information available on City and Hackney Teaching PCT website:

http://www.chpct.nhs.uk/index.asp

Free (online)

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51) Corporate communications and media releases

Information

Format

Charge

Press releases

Online

/formedia/press/

Hard copy available from Communications department on request (communications.dept@bartsandthelondon.nhs.uk or call 020 7480 4876)

Free (online)

Free (hard copy)

May be a charge for multiple copies

Details of previous documentaries filmed at Barts and The London NHS Trust

Online

/formedia/previous_documentaries.asp

Free (online)

Media service and enquiries

Online

/formedia/enquiries.asp

Free (online)

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