The services we offer
Please use the links below to locate the information you need.
45. Clinical services provided and/or commissioned
46. Non-clinical services
47. Services for which the authority is entitled to recover a fee together with those fees
48. Patient information leaflets and other booklets and newsletters
49. Patient Advice and Liaison Service (PALS)
50. Advice and guidance
51. Corporate communications and media releases
45) Clinical services provided and/or commissioned
|
Information |
Format |
Charge |
|
A-Z of clinical services, each with own web pages containing detailed information about services and treatment |
Online |
Free (online) |
|
Patient information leaflets |
Hard copies available on request from PALS@bartsandthelondon.nhs.uk Please note that we cannot provide all patient information leaflets upon request, because some are for specific conditions and would only be given to individual patients after discussion with a healthcare professional. All Trust patient information leaflets are been approved by the Trust’s Patient Information Validation Group |
Free (hard copy) May be a charge for multiple copies / leaflets |
|
Information |
Format |
Charge |
|
Corporate services organisational chart (overview of non-clinical services) |
Online |
Free (online) |
|
Further details about their activities are provided in Trust annual reports |
Online |
Free (online) |
|
Patient Advice and Liaison Service (PALS) |
Online |
Free (online) |
|
Interpreters |
Online |
Free (online) |
|
Chaplaincy |
Online |
Free (online) |
|
Social work |
Online |
Free (online) |
|
Press Office |
Online |
Free (online) |
|
Freedom of Information |
Online |
Free (online) |
|
New Hospitals Programme |
Online |
Free (online) |
|
Facilities services such as cleaning, catering, laundry and sterile services Archives and Museums |
Online http://www.bartsandthelondon.nhs.uk Online |
Free (online) Free (online) |
|
Human Resources |
Online |
Free (online) |
|
Learning and Development |
Online |
Free (online) |
|
Corporate Events |
Online |
Free (online) |
|
Procurement and Supplies |
Online |
Free (online) |
|
Vital Arts |
Online |
Free (online) |
47) Services for which the authority is entitled to recover a fee together with those fees
Please note that this Publication Scheme only includes readily available information and does not include any information that may be commercially sensitive and therefore exempt from disclosure under the Freedom of Information Act 2000.
|
Information |
Format |
Charge |
|
Paying patient charges |
Previous financial year paying patient charges available on request via FOI@bartsandthelondon.nhs.uk |
Free (electronically) |
48) Patient information leaflets and other booklets and newsletters
|
Information |
Format |
Charge |
|
Our pledge to patients, visitors and colleagues |
Online |
Free (online) |
|
Patient information leaflets |
Hard copies available on request from PALS@bartsandthelondon.nhs.uk Please note that we cannot provide all patient information leaflets upon request, because some are for specific conditions and would only be given to individual patients after discussion with a healthcare professional. All Trust patient information leaflets are been approved by the Trust’s Patient Information Validation Group |
Free (hard copy) May be a charge for multiple copies / leaflets |
|
Press releases |
Online Hard copy available from Communications department on request (communications.dept@bartsandthelondon.nhs.uk or call 020 7480 4876) |
Free (online) Free (hard copy) May be a charge for multiple copies |
|
The Link: bi-monthly newsletter for Trust staff |
Hard copy available from Communications department on request (communications.dept@bartsandthelondon.nhs.uk or call 020 7480 4876). Hard copies are distributed to public areas in each of the Trust’s hospitals |
Free (hard copy) May be a charge for multiple copies |
|
Barts and The London Link: monthly newsletter for local GPs and other primary care colleagues |
Online /forgps/bartsandthelondonlink.asp Please note that hard copies are no longer available. They are sent elecrtronically since it is interactive with the Trust website. |
Free (online or by email) May be a charge for multiple copies |
|
Members Link: quarterly newsletter about the Foundation Trust. Aimed at all members of the Foundation Trust |
Online /ft/members_link_newsletter.asp Hard copy available from Communications department on request (communications.dept@bartsandthelondon.nhs.uk or call 020 7480 4876) |
Free (online) Free (hard copy) May be a charge for multiple copies |
|
Re-Development Link: newsletter about the development of the Trust’s New Hospitals. Published on an ad hoc basis |
Hard copy available from Communications department on request (communications.dept@bartsandthelondon.nhs.uk or call 020 7480 4876) |
Free (hard copy) May be a charge for multiple copies |
49) Patient Advice and Liaison Service (PALS)
|
Information |
Format |
Charge |
|
Patient Advice and Liaison Service (PALS) Annual Reports, including objectives and activities |
Online |
Free (online) |
|
Patient Advice and Liaison Service (PALS) and complaints annual report |
Currently being compiled. We will update this section when this document becomes available. If you have any queries please contact FOI@bartsandthelondon.nhs.uk |
Not yet available |
|
Patient Advice and Liaison Service (PALS) information |
Online |
Free (online) |
|
Information |
Format |
Charge |
|
Advice and support for patients and visitors |
Online |
Free (online) |
|
Contact us |
Online |
Free (online) |
|
Tower Hamlets LINK for enquiries about The Royal London Hospital and/or The London Chest Hospital |
LINKs (local involvement networks) provide independent bodies for any concerns and help about hospitals in their area. Information available on Tower Hamlets PCT website: |
Free (online) |
|
City and Hackney Teaching PCT for enquiries about St Bartholomew’s Hospital |
LINKs (local involvement networks) provide independent bodies for any concerns and help about hospitals in their area. Information available on City and Hackney Teaching PCT website: |
Free (online) |
51) Corporate communications and media releases
|
Information |
Format |
Charge |
|
Press releases |
Online Hard copy available from Communications department on request (communications.dept@bartsandthelondon.nhs.uk or call 020 7480 4876) |
Free (online) Free (hard copy) May be a charge for multiple copies |
|
Details of previous documentaries filmed at Barts and The London NHS Trust |
Online |
Free (online) |
|
Media service and enquiries |
Online |
Free (online) |



