Our policies and procedures
Please use the links below to locate the information you need.
30 Policies and procedures relating to the conduct of business and the provision of services
31 and 32. Policies and procedures relating to human resources
33. Standing financial procedures
34. Standing orders
35. Complaints and other customer service policies and procedures
36. Data protection/information governance/Caldicott Guardian
37. Estate management
38. Charging regimes and policies
30) Policies and procedures relating to the conduct of business and the provision of services
|
Information |
Format |
Charge |
|
Trust Policy Handbook |
Online |
Free (online) |
|
Standing Orders and Standing Financial Instructions |
Online |
Free (online) |
|
Specific Trust Policies |
Available on request to Trust Office via |
Free (electronically) |
31) and 32) Policies and procedures relating to human resources (including race, disability, age and gender, equal opportunities, recruitment and employment)
|
Information |
Format |
Charge |
|
Trust Policy Handbook |
Online. Includes Human Resources policies: |
Free (online) |
|
Specific HR policies |
On request to Trust Office via FOI@bartsandthelondon.nhs.uk |
Free (electronically) |
|
Section on equality and diversity |
Online. Includes Trust equality and diversity statistics: |
Free (online) |
|
Current vacancies |
Online |
Free (online) |
|
Work for us |
Online |
Free (online) |
33) Standing financial procedures
|
Information |
Format |
Charge |
|
Standing Orders and Standing Financial Instructions |
Online |
Free (online) |
|
Trust Policy Handbook |
Online. Includes finance section: |
Free (online) |
|
Information |
Format |
Charge |
|
Standing Orders and Standing Financial Instructions |
Online |
Free (online) |
35) Complaints and other customer service policies and procedures
|
Information |
Format |
Charge |
|
Tell us what you think -information including complaints form |
Online |
Free (online) |
|
Our pledge |
Online |
Free (online) |
|
Knowing your rights |
Online |
Free (online) |
|
Trust Complaints Policy |
On request to Trust Office via |
Free (electronically) |
|
Complaints Annual Report |
On request via FOI@bartsandthelondon.nhs.uk |
Free |
|
Patient Advice and Liaison Service (PALS) Annual Reports, including objectives and activities |
Online |
Free (online) |
|
Patient Advice and Liaison Service (PALS) information |
Online |
Free (online) |
|
Feedback about the Trust website |
Online |
Free (online) |
|
Freedom of Information |
Online |
Free (online) |
36) Data protection / information governance / Caldicott Guardian
|
Information |
Format |
Charge |
|
Trust Policy Handbook |
Online. Including Information Governance policies |
Free (online) |
|
Individual Information Governance policies |
On request to Trust Office via FOI@bartsandthelondon.nhs.uk |
Free (electronically) |
|
Information Disclosure Guidelines |
On request to Trust Office via FOI@bartsandthelondon.nhs.uk |
Free (electronically) |
|
Health Records, Data Protection / Patient Confidentiality |
Online |
Free (online) |
|
Information |
Format |
Charge |
|
New Hospitals, including Full Business Case |
Online |
Free (online) |
|
Estates Utilisation Strategy |
Currently being compiled. We will update this section when this document becomes available. If you have any queries please contact FOI@bartsandthelondon.nhs.uk |
Not yet available |
|
Trust adheres to NHS Estate Code when acquiring or selling property |
Online information about National NHS Estate guidance http://www.estatesknowledge.dh.gov.uk Department of Health NHS Financial Manual http://www.dh.gov.uk/en/index.htm NHS Estate guidance is done in conjunction with the Valuation office. For valuations. |
Executive Summary: free (online). Department of Health charge for providing the full NHS Estate Code Free (online) Free (online) |
|
Carbon Management and Sustainability report to the Trust Board |
Online |
Free (online) |
38) Charging regimes and policies
|
Information |
Format |
Charge |
|
Information Disclosure Guidelines |
On request to Trust Office via |
Free (electronically) |
|
FOI Re-use of Trust information |
Online |
Free (online) |
|
Health records requests |
Online |
Free (online) |
|
Trust Archive Charging Policy |
Upon request via FOI@bartsandthelondon.nhs.uk |
Free (electronically) |



