Contact us
Hospital switchboard 020 7377 7000
When you ring this number it will ask you which hospital and extension you wish to contact.
If dialing a direct dial extension number externally, the prefix
- Barts is 020 346 5----
- The Royal London is 020 7377 ---- direct dial extensions only begin with a 7 (all other extension numbers (ie those starting with 2, 3, etc) must only be contacted by outside callers via the Trust’s Switchboard.) or 020 359 ----- followed by the 5-digit extension number
- The London Chest is 020 8983 ---- direct dial extensions are between 2200 to 2499
- Prescot Street is 020 7480 ---- direct dial extensions are between 4600 to 4898
For those who are unable to communicate by standard telephone, because of hearing or speech difficulties, please call our minicom on 020 7943 1350.
The Trust's main switchboard 020 7377 7000 has a voice recording system for performance monitoring and training purposes. The system records all incoming and outgoing calls made to and from the switchboard. Calls made to and from all other individual extensions and on direct lines are not recorded.
Cancelling your appointment
If, for any reason, you are not able to keep your appointment, please tell us as soon as possible so that your appointment can be given to another patient.
If you have not called to cancel your appointment and do not attend, please note that you will not automatically be issued with another appointment.
- Call the Appointments Centre on tel 020 7767 3200 (8.30am-5pm, Monday to Friday), email appointments@bartsandthelondon.nhs.uk or write to the Central Appointments Centre, Barts and The London NHS Trust, 1st Floor, 9 Prescot Street, London E1 8PR.
- To cancel a dental appointment please call tel 020 7767 3203.
Hospital addresses
The Royal London Hospital
Whitechapel
London E1 1BB
St Bartholomew’s Hospital (Barts)
West Smithfield
London EC1A 7BE
The London Chest Hospital
Bonner Road
London E2 9JX
Prescot Street
A number of corporate departments are based in premises in Prescot Street.
9 Prescot Street
Aldgate
London E1 8PR
To contact a member of staff via email, the Barts and The London e-mail address follows the following email format, name.surname (of the member of staff) followed by @bartsandthelondon.nhs.uk for example Joe Bloggs email would be joe.bloggs@bartsandthelondon.nhs.uk
General feedback email
If you would like to contact us via our general email, please email feedback@bartsandthelondon.nhs.uk
Wards and visiting times
List of wards and their contact details at Barts and The London. More >>
Visiting times: Most wards are open to visitors from 3pm to 4.30pm and from 7pm to 8.30pm. In special circumstances, visitors may be admitted at additional times.
Key contact numbers
For patients and visitors, useful contact numbers. More >>
Press Office, all media enquiries should be directed to the Press Office. More >>
All Freedom of Information requests should be emailed to FOI@bartsandthelondon.nhs.uk
If you’d like to make a comment, suggestion or complaint, please click here.